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If we’ve got something wrong, we want to know

If you’re unhappy with our service for any reason, then let us know by filling out the form below. Provide all the information you can, and we’ll do our best to put things right as soon as possible.

We’ll respond to every complaint within one working day and respond to urgent issues immediately.

We have a strict policy for dealing with all complaints, which you can read here.

Please note, this form does not accept emoji characters.

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