Ways to contact us
If you need to get in touch with us, we’re always here.
Reporting a power cut?
Power cuts are urgent, so call us immediately on 0800 6783 105 or 105.
For general enquiries you can call us on 0800 096 3080.
You can contact us on Whatsapp. Click here and save National Grid Electricity Distribution as a contact.
Our advisers are available at any time through the website chat.
If you’d prefer to write to us, then choose the correct form from the list below:
Power Cut Reporter App
Our Power cut Reporter App for Apple and Android phones make it speedy and simple to report a power outage. If you report a power cut, you’ll be connected with our Contact Centre who will ask some questions about the incident.
You can also use the app to stay in contact with us, register for updates and alerts on service status and join our Priority Service Register.