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Low Carbon Heating

We're turning up the heat on carbon emissions - and low carbon heating is a key part of our plans to achieve net zero by 2050.

Some key facts...

Set aside for heat pump installation between 2015 - 2023

£6.1 million

Some types of heat pumps can cause a reduction in household bills by up to


Number of heat pumps to be installed every year by 2050


We have just published our Low Carbon Heating Strategy for 2022.

The document endeavours to lay the foundations for the de-carbonisation of heating, providing an insight to the various methods available and the possible impact this might have on the local grid.

You can view our short form Low Carbon Heating strategy document here

How to install a heat pump

Contact a heat pump retailer or installer

Your heat pump installer will assess & check if you're electricity supply is ready.

Notifying us of your heat pump connection

Notifying us of your heat pump connection

In some situations, you may need our help

If we need to make changes to your electricity supply, we will complete a site visit. We'll advise if there are any costs.

Complete the heat pump connection

Once we have completed our work, your installer can connect your heat pump.

Low carbon technologies are expected to play an important role in achieving the UK’s targets for improving air quality and reducing carbon emissions. To make the process simpler for installers, the Energy Networks Association created a combined application form which can be used for both electric vehicle charging points and heat pumps.

You can access the combined application form below. For more information, please visit the Energy Networks Association.

Our role is to offer advice and make sure your electricity supply to your house or building is ready for a heat pump. Your installer will either be able to connect your heat pump straight away and notify us, or we will need to complete some remedial work.

If you're having a single household heat pump installed (rated at 80amps or below), your installer can either fill in and send the application form below or use our online connections application.

If your device does not meet the online connections application criteria your installer should use the paper form, available from the link below, and send it to

Before submitting your form, please ask your installer to ensure the proposed new heat pump is registered on the ENA's heat pump database. Guidance for installers is available below.