Our Digitalisation Action Plan
Digitalisation of the energy system is at the heart of our transition to deliver a smart and flexible energy system supporting the UK’s clear commitment to net zero carbon emissions by 2050.
This is leading to unprecedented changes in the way customers use and generate energy. We operate the network for our customers, so it is essential we respond to their changing use of the network and adapt our operations to continue to deliver excellent customer service, reliability, and value for money. We have set out our long term ambitions as part of our Digitalisation Strategy; describing how we plan to continue our digitalisation journey and deliver new and improved solutions and data access internally and externally for our customers and stakeholders.