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Our Social Contract

Some key achievements...



to grassroots organisations 


Community Matters Fund 



reached through our 

STEM ambassador programme 



employed through 

the 10,000

Black Interns Programme 


37 key 


developed from

our Grid:voice 

colleague survey 





refurbished for 

customers facing 

digital exclusion 



at our sites to 

support plans of 

achieving biodiversity 

net gain  


We recognise that we have an important role to play, not just to provide outstanding service to customers and keep the lights on, but to do business in a way that supports the wellbeing of our colleagues, the environment and the communities we serve.

NGED's Social Contract outlines our commitment to be a good corporate citizen, demonstrating the purpose and values that underpin everything we do as a company.

The three key focus areas: ‘our customers and communities’, ‘our people’ and ‘our environment’, bring together our wide-reaching efforts to deliver positive social and environmental impact within a single strategy. Each year, we update the Social Contract with a progress report and action plan.

If you have any questions or queries about our social contract, you can contact Eleanor Patey below:

Phone: 01332 827568

You can view our 2021 social contract here

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