Skip to main content

Referral partners

Do you know someone who may be affected by a power cut? If so, we need your help.

We work with a range of organisations, called referral partners, who help us to identify vulnerable people who may need extra support in the event of a power cut.

Our referral partners include local organisations, charities and councils. They help connect us with people who may benefit from being on our Priority Services Register. 

This guide on helping us to support customers during a power cut explains what our Priority Services Register is and how you can become a referral partner.

We’d love to hear from you if you or your organisation can help us reach those people who may need some extra help during a power cut.

Become a referral partner

It’s easy to become a referral partner. 

The first step is to complete the form below. Once you’ve submitted the information, we’ll get in touch to ask for some more details and chat about how we could work together. 

If you’d prefer to contact us in a different way, you can call Nicki Johnson on 01332 827657 or email at