National Grid - Severe Weather Claim Form

If you have any queries relating to any direct financial losses arising from Storm Darragh please complete the below form.

Disclaimer

Please note, in respect of claims for financial loss arising from Storm Darragh, we advise that by completing this form, it does not automatically entitle you to recovery of those losses. We confirm that NGED reserves its right to conduct appropriate liability investigation and verification. We will aim to do so within 42 days, however this timescale may be impacted due to the number of queries NGED is responding to.

Unless notified otherwise, we will correspond with you by email or letter to allow our Contact Centre lines to remain open for customers reporting outages.

Name (required)

Telephone (required)

Address (property affected) (required)

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Postcode (required)

Is the Correspondence Address the same as the above address? (required)

Yes

Correspondence Address (required)

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Postcode (required)

Email Address

MPAN number (if known) and/or Meter serial number (if known)

MPAN is on your electricity or dual fuel bill, usually in a box marked 'Supply Number'. It's 21 digits long and begins with 'S'. You'll only need the last 12 or 13 digits.

Are you registered on the Priority Services Register?

Yes

If you'd like to register please visit our registration page here.

Is your query related to the recent storm?

Yes

Is your query related to Freezer food/hot food provisions/financial loss as a result of this storm?

Yes

Is your query related to a complaint relating to network performance as a result of this storm?

Yes

Claim/complaint details (250 max)

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Attachments

You may submit up to 5 document(s).

Please choose a file ...

In the event a payment is made, please provide the following information. Please note due to GDPR, we do not ask for bank details and provide payment by way of cheque.

Payee Name (required)

Postal Address (required)

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Postcode (required)

Thank you for completing our Severe Weather Claim Form, this has been received and will be reviewed by our team. We are currently processing high volumes of submissions following the recent storm, so we will get back to you as soon as we can, but please allow 42 days. Further correspondence on this will usually be by email or letter, to allow our Contact Centre lines to remain open for customers reporting outages.

Severe Weather Claim form